300M+
contacts in ZoomInfo's database
$32K
median annual ZoomInfo enterprise contract
$29.55M
ZoomInfo privacy settlement, 2024

Sources linked throughout this page.

A very profitable segment

ZoomInfo and Apollo.io sit at the center of a large, mature industry built on aggregating and reselling professional contact data. ZoomInfo's database includes more than 300 million contacts, while Apollo's spans roughly 200 to 275 million contacts across tens of millions of companies. The two platforms serve different ends of the market: ZoomInfo is priced for enterprise buyers, with a median annual contract around $31,875 and starting list prices near $15,000/year, while Apollo takes a self-serve approach starting at $49 per user per month, with a free tier. Effectively lowering the barrier for any sales team to buy access to your details.

How your information ends up there in the first place

Neither company primarily asks you directly for your information. Instead, data arrives through a few well-documented channels:

  • Web crawling. Automated crawlers continuously scan company websites, professional profiles, news articles, financial filings, and job postings, extracting names, titles, and contact details wherever they appear publicly.
  • Contributor / "Community Edition" style programs. Free browser or inbox plugins are offered in exchange for scanning a user's email activity. If you've ever emailed someone who installed one of these tools, your name, title, email address, and phone number, often pulled straight from your email signature, may have been added to the database without your knowledge or involvement.
  • Data partnerships. Providers license or exchange data with other specialized data companies and business directories to expand coverage beyond what crawling alone can reach.

The common thread: you're rarely the one who put your information there, and you're almost never asked first.

It has already led to real legal consequences

This isn't a hypothetical concern. In 2024, ZoomInfo agreed to pay $29.55 million to settle a class action (Ramos et al. v. ZoomInfo Technologies) covering residents of California, Illinois, Indiana, and Nevada, who alleged the company used their personal information (names, business addresses, work history, job titles) on public preview pages to advertise subscriptions, without consent. ZoomInfo did not admit wrongdoing. Weeks later, a separate class action was filed in Washington state making similar allegations under that state's Personality Rights Act, and ZoomInfo has separately faced complaints alleging it accessed the full content of users' email inboxes through its contributor program without adequately disclosing that to non-subscribers.

None of this means the companies are unique villains. This is simply how the current B2B data-broker business model tends to operate. It's the model itself that's the problem.

Why this matters if you're the one being bought and sold

  • You typically don't know which of these databases already has your details, or how many sales teams have already purchased access to them.
  • Opting out is manual, site-by-site, and doesn't guarantee removal from every partner network your data has already been shared with.
  • Even if you opt out of one provider today, a colleague installing a new contributor plugin tomorrow can put you right back in, this time in a different company's database.
  • None of this requires you to have ever filled out a form. Simply having a public professional presence, or corresponding with the wrong person, is often enough.

Where Moniker fits

This is the exact dynamic Moniker is built to avoid on the buyer side of the table. Instead of your real identity becoming a permanent, resellable row across databases you never opted into, you engage with vendors through a verified alias you control. One you can reset entirely, at any time, with no downstream database still holding your real details because you dropped them in a demo form.

There's a second, quieter half to this. Brokers build the database; visitor-identification vendors then use it to put your name to an anonymous website visit, no form required. That piece explains the mechanism step by step, and which links in the chain you can actually break.

See how Moniker works →   Read the full researched case →   Opt-out toolkit →

This page reflects public reporting and court filings as of mid-2026, summarized and linked below. It is not legal analysis, and inclusion here is not an allegation of wrongdoing beyond what is publicly alleged or, where noted, settled without an admission of fault.

Stop being a row in someone else's database.

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